Q1. What is your terms of packing?
A: Generally, our electric bike is packed with front wheel and handlebar disassembled,having the instruction manual enclosed with each bike, you can assemble it in 10 minutes.
Q2: If my bicycle meet your standard, how can I choose to install front wheel or rear wheel motor?
A:A front hub kit is normally much easier to install than a rear wheel kit since you don't have to worry about gearing or derailers. When riding, the rider can easily see the front wheel and respond quickly to problems such as wheel spinning.
Rear wheel drive has the advantage of better traction which is great for hills and inclines. And because the rear frame dropouts are normally stronger than the front fork dropouts, a rear wheel can handle more torque and increased power.
Q3: How far can I go on one battery charge?
A: It depends on the battery capacity and the wattage of motor, for example, the 10AH battery will take a 250W electric bicycle >30km. We have several battery options that can meet your personal needs and commute length.
In addition, your specific conditions will affect your range. Factors like the steep road,The load of the bike, bike types and etc.
Q4: What is your Terms of Payment?
A:Generally we accept T/T, west union, Escrow, Paypel,deposit 30%, please contact us for more details.
Q5: Do I have to pedal to assist the motor?
A: There are two kinds of modes available, throttle controller and pedal assist.
Throttle controller means you use a throttle to control power and speed. To get started, simply twist the throttle to accelerate and hold it to maintain speed.
Pedal assist means once you start pedaling, a torque sensor picks up your movement and power integrates seamlessly while you ride. Just pedal and go. Once you use the brakes or quit pedaling, the power is deactivated and you need to pedal again (lightly) to re-activate pedal assistance.
Q6: How long does it take to recharge the battery?
A: Geenerally it takes 4—6 hours.
Q7: How should I store my battery?
A: Store in cool dry place, you should fully charge your battery before storing it.
Q8: How can I get the best battery performance and range?
A: Pedal while the motor is on, start the motor after the bike is moving, use the motor mainly to climb hills, and don’t use the motor while you are going downhill.