1. Can I order sample?
Answer: Yes, we accept sample for trial order
2. How long for delivery time?
Answer: For sample order, our delivery time is 20 to 30days; for one full container, it’s 25 to 45days.
3. Which colures will be available?
Answer:Normally, we will introduce the most popular colures to customers.
At the same time, we are able to make colures according to customer’s demands.
4. Can I use my logo(sticker) on the Electric Bike?
Answer: Yes, we can make customer’s logo(sticker) on the electric bike for one full container order.
5. How to delivery to foreign buyer?
Answer: For sample order, the customer can select by sea or by air.
For full container order, by sea is the best choice.
6. What’s the payment terms?
Answer: Normally we use TT, L/C.
7. Need I assemble parts of the electric bike when we get them?
Answer: Yes, we will take out few parts, like pedals(if have), front wheel, front fender before package.
Our workers will put these parts in electric bike cartons.
And will send one professional tool bag to help you assemble. It’s easy to make it.
8. Can I mix different models in one full container order?
Answer:Yes, we accept different models in one full container.
9. Need I buy spare parts for first order?
Answer: Yes, you can buy some spare parts for future service.
The quantity depends on your electric bike order. We will give you advice when you need.
10. Are your company a trading one or a factory?
Answer: Factory + trade (mainly factories, so the quality can be ensured and price competitive)